July 29, 2018

DAMAGED OR DEFECTIVE PACKAGE(S)

In the crazy event that your product is delivered damaged/defective, please let TrickRides know so we can process a replacement immediately at no additional cost. Please do not attempt to install a damaged part and settle for less than what you paid for.

There are a few important things to keep in mind:

  • Products must be in the original packaging for possible courier pickup/inspection (please do not assemble, install, or modify the product in any way).
  • There are additional requirements for products that ship freight. For more information, click here.

Damage claims in 3 Easy Steps:

  1. File a Claim
  2. Keep item in original packaging (Some items will need to be picked up for courier inspection)
  3. Receive your Replacement (A replacement will be processed immediately)

File A Claim

 

July 29, 2018

LOST SHIPMENT

We want you to get your product as quickly as possible. If you have not received your merchandise, but your tracking number indicates that it has been delivered;please contact us and a replacement will be processed within 24 business hours. We'll cover the cost of the new product and handle the claim with the courier.

Lost Package Claims in 3 Easy Steps:

  1. Double Check (Couriers occasionally leave items in hidden locations to prevent them from being stolen, or damaged by weather. Take a look around - ask your neighbors, roommates, or family members to make sure that the package was not left somewhere close by.)
  2. File a claim
  3. Get your replacement (A replacement is processed for you)

File A Claim

 

July 29, 2018

DAMAGED OR DEFECTIVE PRODUCT(S)

 

In the rare event that your product is delivered damaged/defective, please let us know so we can process a replacement immediately at no additional cost. Please do not attempt to install a damaged part and settle for less than what you paid for.

There are a few important things to keep in mind:

  • Products must be in the original packaging for possible courier pickup/inspection (please do not assemble, install, or modify the product in any way).
  • There are additional requirements for products that ship freight. For more information, click here.

Damage claims in 3 Easy Steps:

File a Claim

  1. Keep item in original packaging (Some items will need to be picked up for courier inspection)
  2. Receive your Replacement (A replacement will be processed immediately)

File A Claim

 

July 29, 2018

TECHNICAL & FITMENT ISSUES

Thank you for choosing TrickRides! We want to make the installation of your new product as easy as possible. If you are having trouble installing your item, or the product does not seem to be fitting your vehicle, please let us know. Our Technical Customer Care specialists will gladly assist you in installing your product.

Report A Problem

 

July 29, 2018

FITMENT & TECHNICAL ISSUES

Thank you for choosing TrickRides! We want to make the installation of your new product to go as smooth as possible. If you are having trouble installing your product, or the item does not seem to be fitting your vehicle, please let us know. Our Technical Customer Care specialists will gladly assist you in installing your product.

Report A Problem

 

July 29, 2018

TECHNICAL & FITMENT ISSUES

Thank you for choosing TrickRides! We want to make the installation of your new product as easy as possible. If you are having trouble installing your item, or the product does not seem to be fitting your vehicle, please let us know. Our Technical Customer Care specialists will gladly assist you in installing your product.

Report A Problem

 

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(346) 268-7678
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